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Wendy Matton


You’re a great employer offering a full spectrum of protection through your benefits program including an Employee Assistance Program (EAP) aimed at providing additional support for your employees dealing with stress and personal challenges. Yet, you still have frequent disability claims. And when they happen, they extend beyond the short term payments of EI disability benefits which leaves you wondering if there is anything additional that you can do to support your employees. The short answer is yes. Contracting a disability management company may have many benefits for your workforce.

What Does A Disability Management Company Do?

Recognizing the need to take a more preventative approach, many employers are engaging the services of third-party disability management companies. The benefit of this is twofold. The first is protecting employee privacy. This works by removing yourself from the regular engagement that could make the employee feel overly monitored and replacing yourself with a network of resources including healthcare professionals and specialists to provide the right care at the right time. In addition to removing your company from the day-to-day follow-ups, a disability management company’s mandate is to expediently and properly diagnose an employee and assist them in navigating the road to recovery. Before it reaches the point of a long-term disability claim when possible.

To summarize, the disability management company takes more of a holistic approach in getting to the root of the illness working with health care professionals. Specialists to confirm the diagnosis, provide extra tools in early stages of recovery, and mitigate the long term effects.

What Are The Benefits of Using A Disability Management Company?

By offering the types of services to your employees, you may see a reduction in the time off work for employees facing injury and illness. It will also help them return to work safely and with confidence. Additionally, employees who return to work before they are ready might experience alienation and frustration, and these services mitigate this concern and help them cope with their reintegration into the workplace. By offering that extra assistance you are ensuring your employees have an adequate support system in place and are not left to their own devices while trying to recover.

In addition to supporting your employees, a disability management company usually specializes in disability analytics and engages with entities such as WSIB on your behalf.    

Wendy Matton

Wendy has nearly 40 years of experience in the financial services sector. She began in banking and moved on to Bay St. trading in fixed income, currency and commodities, to management. The next phase was spent in sales and advisory roles as an independent financial and insurance advisor. She has spent the last 15 years as a consultant in the employee benefits industry. Wendy enjoys going on gal-pal road trips with her daughter visiting theatres and B&Bs across Ontario. When not hosting a “Scuff ‘n’ Scoff” with her hubby and musical friends, her most treasured moments are outdoors, back in the hills of Newfoundland on a ski-doo or on a pristine lake with her dad, in a canoe.
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